What we do
Technology and materials change, but relationships will always be an important part of great dental practices. Hiring the best dental lab can allow a dentist to set their practice apart by increasing patient retention, referrals and lifetime value for customers. Below are several things to expect from a dental lab.
Access to the Caseworker
The work a dentist does is highly personal, and their relationship with a cosmetic dental lab should be as well. Out-of-state labs don’t always have a local office, and dentists never know who they’ll talk to when they call. By choosing a lab with a local presence, dentists can get to know the people who work on their cases.
Compatibility With the Practice’s Treatment Methods
Digital technology is helping dentists meet increasing demands and it changes how they communicate with labs. Many dental labs can handle basic tasks, but not all make a point of keeping up with advances in technology and materials. Ask each potential lab how its technology can help a dentist create better services and products for their practice.
Taking On Complex Cases
If a lab has a history of taking complex cases, it may be better equipped to handle a dental practice’s needs. When a dentist deals in multiple disciplines, it’s especially important to choose a lab that can create treatment plans for a variety of needs. The ideal dental lab can spot issues early on in a case, which helps dentists and patients save money and time.
Filling out and submitting a prescription is only the beginning of the dental lab experience. Lab technicians should work with dentists to find unique solutions, and the lab should align with the practice’s goals, manage its needs and support it into the future.
A dental lab should stand behind its own and the dentist’s work. If a dentist’s current lab doesn’t do so, it may be time to consider switching. However, the process can be difficult, especially for a new dentist. When a dentist chooses a lab according to these criteria, they are more likely to form a relationship that can last for years.